Frequently Asked Questions
How is pricing determined?
Our pricing is based on your zip code, home size, and service frequency.
We use local market data to ensure you get a fair, competitive rate for your area.
Do I have to sign a long-term contract?
No. Subscription plans can be adjusted, paused, or canceled at any time through your client portal.
One-time services require no ongoing commitment.
What areas do you serve?
We currently serve the Colorado front range markets, with Arizona, and more regions coming soon.
Enter your zip code on our Pricing page to check availability in your area.
What cleaning products do you use?
We use professional-grade, safe, and effective cleaning products.
If you have specific product preferences or requirements, just let us know when booking.
Will I always get the same cleaner?
For subscription clients, we strive to provide consistency with your assigned cleaning crew whenever possible.
You will always be notified of any changes in scheduling or personnel.
How do I schedule my cleanings?
After you subscribe, your cleans will be auto-scheduled based on your selected frequency.
You’ll receive notifications and can view your upcoming appointments in your client portal.
Can I skip a scheduled clean?
Yes — skips and reschedules can be managed in your client portal.
Please allow at least 48 hours notice to avoid charges.
Are your cleaners background-checked?
Yes — all cleaning professionals and subcontractors are fully vetted and background-checked before being assigned to client jobs.
How do I contact support if I have questions?
Most account management can be done through your client portal.
If you need further assistance, you can contact our support team anytime through your portal or by phone — our contact info is in the site footer.
How do I cancel my subscription?
Subscriptions can be canceled at any time through your client portal.
There are no cancellation fees — but please allow a short processing window to avoid being charged for the next cycle.